Danville Public Library, located in Danville, Illinois, seeks a Public Services Assistant. We are looking for someone with strong communication and organizational skills. The ideal candidate will have previous customer service experience and have strong technology skills. Candidates do not need previous library experience but should be willing to learn about and enthusiastically share our services with the public.

The Public Services Assistant position is a part-time (25 hours/week), non-exempt position that reports to the Public Services Manager. The schedule is flexible, with evening and weekend hours.

Residency requirement: Must live either in Danville or within 45 miles of Danville city limits.

Job Function: Position requiring the ability to interact with the public, have thorough familiarity with computers and Microsoft applications, and a high degree of technical accuracy.  Under supervision of the Public Services Manager, the Public Services Assistant is expected to perform a wide variety of duties that require specific functional knowledge of, and experience in, library procedure and systems.

Duties and Responsibilities:

• Makes suggestions of library materials (Books, movies, audiobooks, etc.) to patrons based on patron interest.
• Manages shelving and organization of books within the library.

• Provides assistance in the use of the Internet, the online catalog, and databases to which the library subscribes.

• Answers questions about library programs and activities, rules, and services.
• Assists with planning and implementing library programs and activities.
• Maintains an orderly, safe, and relatively quiet environment for all patrons, and takes action as needed to ensure that environment.
• Participates in community-organized events as needed.
• Assists with book delivery to homebound and senior housing as needed.
• Acts a liaison between the library and agency representatives, volunteers, patrons, and cooperating agencies.
• Performs other related duties, as may be requested by the Public Services Manager.

Qualifications:

• Associate (2 year) Degree and 2 years work experience required. Previous library experience (including voluntary) is a plus.
• Must be able to drive a van.
• Must have an acceptable driving record.
• Must have excellent organizational, typing and proofreading skills.
• Must be proficient in Microsoft Office suite, including Word, Excel, Outlook and PowerPoint. Must be comfortable using all standard office equipment, including copiers, scanners and fax machines.
• Must have excellent customer service skills, accuracy, an ability to follow directions, ability to meet and deal with people of all ages, be adaptable to changing situations/environments and display consistent willingness to assist staff.
• Must be able to lift 20-25 lbs., bend, stoop, reach, push and pull loaded book carts.
• Must be able to perform assigned tasks with a minimum of supervision.
• Flexible schedule
• Must have the ability to work well with teens and seniors

Compensation: Hourly position; starts at $14.15, depends on work experience and education level; 25 hours/week.

Interested candidates should submit electronically PDF copies of an application, letter of interest, resume, and three professional references to jobs@danvillepubliclibrary.org.